Tuesday, July 14, 2009

Rationalization in Decision Making

When we don't choose our favorite options....research from Kellogg School of Management:

Rationalization in Decision Making

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Monkeys Recognize Poor Grammar

Hmmm....what does this say about us?

Monkeys Recognize Poor Grammar

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Bringing Consciousness to Others Through Effective Leadership (July 4, 2009) | Intent.com

Nice podcast from Deepak Chopra here:

Bringing Consciousness to Others Through Effective Leadership (July 4, 2009) | Intent.com

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Neuromarketing: Nap for Success

Check out the blog "Neuromarketing"...as I have an interest in the neuroscience/physiology of leadership, the relevance to marketing is particularly cool....

Neuromarketing: Nap for Success

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Learning The Art Of Listening - Forbes.com

Nice article on listening...from Forbes of all places.

Learning The Art Of Listening - Forbes.com

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Best Buy calls Twitter a job qualification | NetworkWorld.com Community

Best Buy calls Twitter a job qualification | NetworkWorld.com Community

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Yoda’s Top 3 Words of Wisdom

Very true....Star Wars is infused with eastern influence. Must read:

Yoda’s Top 3 Words of Wisdom

Sunday, July 05, 2009

Flexible Work Arrangements: A Smart Strategy In Troubled Times - Forbes.com

...and even more on flexible work arrangements in a hyper-competitive environment. From Forbes.com:

Flexible Work Arrangements: A Smart Strategy In Troubled Times - Forbes.com

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How Do You Listen? Part 2

The hearing-impaired have important insights into how we can be better listeners. In fact, Airbus has been incorporating them into their program for communication, as consultants.

How Do You Listen? Part 2

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Human-Centered Design Toolkit - Case Studies - IDEO

IDEO has a lot of cool resources. Great company.

Here's something you might like, a free toolkit for NGOs and Social Enterprise, available for download:

Human-Centered Design Toolkit - Case Studies - IDEO

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No Schedules, No Meetings–Enter Best Buy’s ROWE – Part 1

Given the last post, I thought it might be worth digging this up from the past: The "Results-Only-Work-Environment" promoted by Best Buy.

No Schedules, No Meetings–Enter Best Buy’s ROWE – Part 1

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Cisco Says Telecommuting Saves Money, and the World | Sustainability | Fast Company

Improve workforce productivity, job satisfaction, work-life flexibility that is ever-so-important for recruitment & retention of today's workforce...

...all while saving money and saving the world!

Cisco Says Telecommuting Saves Money, and the World | Sustainability | Fast Company

Nevertheless, I still find that there is a stigma of sorts in many corporations that de-values workers who telecommute.

Can't adapt to changing times? So sorry.

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Thought-Powered Wheelchairs...from Toyota

While US companies are still struggling with creating they're own versions of the "Toyota Production System" (Lean), Toyota itself has moved light years beyond.

Toyota has innovation built into it's culture & structure. And here's a great example of this.

Speaking of "seeing" trends before or as they emerge!

TOYOTA: News Releases

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Why Is Dell Developing A Competitor to the iPod Touch? | Culture Buffet | Fast Company

More on seeing....the trick for leadership, and particularly strategists, is to see emerging trends as they occur or before.

Don't you think Dell's a bit late?

The bigger challenge is to accept that they (and others) are late entrants to this space, and to re-imagine/re-define how they might change the space.

Why Is Dell Developing A Competitor to the iPod Touch? | Culture Buffet | Fast Company

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Why Walgreens is Building Its Own Universal Health-care System | Fast Company

A core competency of leadership in this century involves being able to see.

While we can argue the merits, viability, etc. of retail health care, the you gotta give these folks credit for being bold.

"Universal"? Not quite.

But seeing the emerging opportunity, by more broadly redefining the traditional concept of "retail" medicine, is a bold move.

The challenge will be for more traditional hospitals, private practices, and health systems to "see" better to understand how best to address this strategic observation.

Why Walgreens is Building Its Own Universal Health-care System | Fast Company

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Should You Trust Your Gut...or Your Brain...When it Comes to Ethics?

From Chip & Dan Heath's column "Made to Stick" in Fast Company:

Made to Stick: In Defense of Feelings | Fast Company

Manoj

Saturday, June 20, 2009

The Pink Prescription: Facing Tomorrow's Challenges Calls for Right-brain Thinking - Knowledge@Wharton

The Pink Prescription: Facing Tomorrow's Challenges Calls for Right-brain Thinking - Knowledge@Wharton

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Ten Commandments from Entrepreneurial 'Evangelist' Guy Kawasaki - Knowledge@Wharton

Ten Commandments from Entrepreneurial 'Evangelist' Guy Kawasaki - Knowledge@Wharton

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Monday, June 08, 2009

The Problem with Incentives

From the new "Leverage Points" blog, courtesy Pegasus Communications:


A systems thinking look at the problem with incentives...

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Saturday, June 06, 2009

5 Ways to Ruin a Meeting

  1. Be unclear on objectives.
  2. Don't monitor or intervene in the process.
  3. Push personal agendas.
  4. Don't summarize, articulate, or solidify any emerging consensus.
  5. Don't reflect on group's successes and failures, in terms of group process.

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Thursday, June 04, 2009

Danger: Conflict Gone Bad

Conflict is good, as long as:
  • It's healthy.
  • It takes place with respect.
  • It takes place with curiosity about the perspectives of others, even if there is disagreement.
  • There is sufficient "listening to understand".
Conflict can "go bad" when a disagreement blows up into a high-advocacy debate:
  • People stop listening.
  • People use tone of voice, volume, and language to try to silence the other perspective.
  • The conflict shifts to a "win-lose" situation, rather than one of shared understanding.
Watch for this when you're in meetings, and take active steps to intervene proactively.
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Tuesday, June 02, 2009

3 Tips for Teams: Tip #3-Don't Lose Flexibility

Don't lose flexibility and openness by allowing or encouraging members to identify themselves with a particular solution.

It's better to pull the ideas out, without judgement or deliberation, perhaps on a flip chart or on a white board.

Once you've taken that step, then frame an approach for deliberation.  Here's one of many:
  1. What is the problem we're trying to solve?
  2. What are we happy about?
  3. What are we concerned about?
  4. What should we do?
This goes back to a basic principle for anyone leading meetings:  Manage the process even more than the content.  

Your role in leading a meeting is to ensure, through upholding the process, that a safe space is created that allows for sufficient creativity and dialogue prior to making a decision.

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